SMS Terms and Conditions

Effective date: October 8, 2026

These terms apply to text messages sent by Millwest Communications LLC (“Millwest,” “we,” “us,” or “our”) through 928-457-0110. Our Privacy Policy explains how we handle personal and mobile information.

Messages you can choose to receive

Customer communications: If you opt in, we may text you about your inquiries, requested phone-system reviews, appointments, installation or service updates, and customer support, within the scope described when you enroll.

Marketing: If you separately opt in to marketing texts, we may send recurring messages about Millwest phone and communications services, offers, and promotions.

Message frequency varies. Customer-communication frequency depends on your requests and service activity; marketing frequency varies by campaign. Message and data rates may apply. Your mobile carrier’s plan governs any such charges.

Your consent and choices

Our website forms provide separate, optional SMS choices for customer communications and marketing. To enroll through a form, enter a number you own or are authorized to use, select the applicable unchecked consent box, and submit the form. You may select either choice, both, or neither. Your choice applies only to the message category you select.

Providing a phone number, requesting a callback or free resource, purchasing services, or accepting general website terms does not by itself enroll you in text messages. Customer-communication consent does not authorize marketing texts. Consent to marketing texts is not a condition of purchasing goods or services or receiving a free review or checklist.

Stopping messages

Reply STOP to a Millwest text to withdraw your consent. We also honor clear requests to stop, including END, CANCEL, UNSUBSCRIBE, or an ordinary-language request. You may also withdraw consent by emailing scott@millwest.net or calling 928-457-0110.

Millwest handles opt-out requests manually. We will record your request, stop further program texts, and send a confirmation that you have been unsubscribed. Other than that confirmation, we will not resume program texts unless you later give fresh consent. Manual handling does not require you to complete another form or explain why you are opting out.

Opting out of texts does not cancel an underlying communications-service agreement. Use the cancellation process in that agreement to cancel purchased services.

Getting help

Reply HELP for assistance with the text program. HELP requests are handled manually by Millwest. You may also email scott@millwest.net or call 928-457-0110. Please let us know if your number changes or is reassigned.

Delivery and appropriate use

Message delivery depends on your mobile network, device, and other systems and may be delayed or unsuccessful. Carriers are not liable for delayed or undelivered messages. Nothing in these terms limits rights or obligations that cannot lawfully be limited.

Do not use this text program for emergencies or urgent safety messages. Contact emergency services directly when needed. Do not send passwords, full payment-card details, or other highly sensitive information by text.

Privacy and separate service agreements

We do not sell, rent, or share mobile information or text-message consent with third parties or affiliates for their own marketing or promotional purposes. Our Privacy Policy describes service-provider processing and other information practices.

This program is separate from messaging services that business customers buy from Millwest to communicate with their own customers. Purchased phone, VoIP, messaging, equipment, installation, and support services remain governed by the applicable service agreement, Service Order, SLA, and other agreed documents. These SMS terms do not amend those documents or establish new billing, service-level, renewal, cancellation, or warranty commitments.

Updates and contact

We may update these terms and identify the current version by its effective date. We will provide additional notice or obtain new consent when required. Updates do not expand existing text-message consent beyond its scope.

Millwest Communications LLC
80 S. 3rd Street West
Snowflake, AZ 85937
SMS and support: 928-457-0110
Email: scott@millwest.net
Website: https://millwest.net